About Us

The aim of Carlisle Key is to help young people towards independent living.

We do this through our drop in service and 1 to 1 support. In 2018 we have worked with;

We have made such a difference to the lives of young people living in Carlisle. Here is a little bit of what they have achieved in 2018....


Psychologically Informed Environment (PIE)

In October 2016 73% of Carlisle Keys service users had diagnosed mental health problems, due to this the organisation identified a way to help support those who have experienced complex trauma to help break the cycle of homelessness.

The practice method is called Psychologically Informed Environments or PIE.   
PIE is seen as;
Best practise in the homeless sector
A way to improve outcomes for service users
A way to show funders there is a focus on mental health
Subsequently Carlisle Key developed a PIE in 2017 and works on identifying and addressing underlying trauma.  

What is a Psychologically Informed Environment?

A Psychologically Informed Environment (PIE) “... is one that takes into account the psychological makeup – the thinking, emotions, personalities and past experience - of its participants in the way that it operates.” It’s an approach to supporting people out of homelessness, in particular, those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.